Identity Advisor Plus

Help with identity theft starts here. Monitors and alerts with Dark Web Monitoring^§ and Social Media Monitoring¹⁷.

Includes Restoration Support and Identity theft insurance with coverage¹⁹ for specific losses and expenses in case of identity theft.

What is identity theft?

Identity theft is when thieves steal your personal information in order to take over or open new accounts, rent or buy properties, or do other criminal things in your name.

How identity theft can happen and how your information can be used.

• Data breaches. If the companies you do business with store your personal information - even a huge insurance or medical corporation - your identity could be compromised in a large-scale data breach.
• ATM overlays. If thieves could install these devices at ATM machines to steal your account information when you insert your card.
• Malware & viruses. With the number of viruses, your computer and your information can be hacked through websites, Internet programs or file-sharing networks allowing thieves to access your private personal information.
• Mail theft. Thieves can steal mail directly from unlocked and low visibility mailboxes, enabling them to access your personal information from bills, statements, etc.
• Dumpster Diving. Thieves will sort through garbage to find old bills, recent receipts and other discarded personal information.
• Change of address. Thieves can change your address and divert your mail into the wrong hands.
• Drain accounts. Under your name, thieves can withdraw money or make major purchases like a house or car while you're struck with the bill.
• Open new accounts. Thieves can open accounts for credit cards, loans, utility accounts and more in order to make purchases or steal funds. These accounts may not be detected for a year or more.

How Norton Identity Advisor Plus helps:

Identity Restoration Support. An Identity Restoration Specialist will help guide you through the restoration process from start to finish.

Dark Web Monitoring.^§ Dark Web Monitoring^§ continuously searches the dark web and private forums looking for personal information and sends you notifications should it be found.

Social Media Monitoring.¹⁷ Norton monitors your accounts on popular social media sites and notifies you of suspicious activity.

Stolen Wallet Assist. A stolen wallet could mean a stolen identity. If your wallet is stolen you can call Norton and Norton agents will guide you to cancel or replace credit cards, bank cards, driver's licence and other cards.

Identity Theft Insurance. Provides coverage for specific losses and expenses related to identity theft in your name, including legal expense reimbursement and lost income for time away from work to correct financial records.¹⁹

Identity Theft Insurance Coverage¹⁹

Provides coverage for covered expenses and losses related to identity theft, including financial loss and legal fees (combined cover of up to $58k):

• Up to $25k legal expense reimbursement
• Up to $25k obligation to pay cover
• Up to $3k for lost income
• Up to $5k for miscellaneous expenses

Covered expenses (stated in Australian dollars) includes legal expense reimbursement for up to $25k, an additional $25k for Obligation to Pay related to credit and loan accounts opened in your name without your authorisation. Includes $3k for lost income reimbursement associated with correcting financial records related to the identity theft. An additional $5k is available for miscellaneous expense reimbursement associated with the incident.

How does an Identity Restoration Specialist help?

In case of identity theft, your Identity Restoration Specialist will help guide you through the restoration process from start to finish. The steps that will be taken:

1. Call the dedicated local Restoration Support number to inform Norton about the potential identity theft.
2. An Identity Restoration Specialist will gather the information and open a restoration case.
3. Your dedicated Identity Restoration Specialist will walk you through the next steps.
4. As needed to resolve your case, your Identity Restoration Specialist can help guide you on how to resolve disputes with relevant parties.
5. Your Identity Restoration Specialist will be dedicated to you case, and will support you step-by-step until your case is closed.