A Small Gift for Our Valued Customers

We’re Here to Make Things Right

Thank you for your patience during the Black Friday and Cyber Monday sale period. The high demand meant our stock transfer between states took longer than we planned, and this affected dispatch and delivery times. We value the trust you place in us and appreciate your understanding.

We want to make things a little easier for anyone who felt the delivery was slower than usual. If your order was placed between 24 November and 5 December and arrived two days later than expected, our customer service team can organise a Free Express Shipping Coupon code for your next three BITSmart orders. Just reach out and we will be happy to help.

If you prefer, we can also refund your shipping cost if the dispatch or delivery felt delayed.

Get in touch

Please fill in the form below with your order number and our customer care team will contact you shortly.