Ubiquiti Power Plug

Australian Plug & Warranty Information

Everything you need to know about power adapters, Australian-standard plugs, and your local warranty coverage.

We source all Ubiquiti products through the official Australian distribution channel, ensuring our customers receive genuine products fully supported for the local market.

Some Ubiquiti products ship from the manufacturer with US or EU power plugs. Here's what we do to make sure they're ready for Australian power outlets.

What We Do Before Your Order Ships

Option A — Plug Replaced

We open the original packaging and swap the US or EU plug with a certified Australian (Type I) plug before shipping it to you.

The plug is swapped before dispatch so your product is ready to use out of the box.

Option B — AU Plug Included

The original US/EU plug stays in the box, and we include an Australian (Type I) plug alongside it so you have both options.

You'll find the additional AU plug packed alongside the original accessories.

How It Works

1

Stock Received

All Ubiquiti inventory is sourced exclusively through the authorised Australian distribution channel.

2

Plug Inspected

Our team checks each unit for US (Type A/B) or EU (Type C/F) plugs before dispatch.

3

Plug Handled

If a non-AU plug is found, we either swap it for an Australian-standard (Type I) plug or include one separately.

4

Ready to Use

Your order ships ready to plug in and power up, backed by full local Australian warranty.

Our Guarantee

Genuine Parts

All replacement plugs are certified, brand-new, and compliant with Australian standards.

Full Warranty

Plug changes do not affect your Ubiquiti manufacturer warranty in any way.

Safe & Tested

Every unit is inspected to ensure the plug fits securely and operates correctly.

Australian Distribution

We source all Ubiquiti products through the official Australian distribution channel, ensuring genuine and fully supported hardware.

Power Plug Handling

Some Ubiquiti products arrive from the manufacturer with US or EU plugs. We either replace these with an AU plug or include one in your package.

Local AU Warranty

Every product we sell comes with a full local Australian warranty, giving you peace of mind with local support and service.

Frequently Asked Questions

Why might my Ubiquiti product come with a US or EU plug?

Ubiquiti manufactures products for a global market. Occasionally, batches shipped to Australian distributors include US (Type A/B) or EU (Type C/F) power plugs rather than the Australian-standard Type I plug. This is a manufacturer-level variation and does not affect the product's functionality or warranty.

Has the original packaging been opened?

In some cases, yes — we open the box to swap the plug. The product itself is brand new, unused, and the original packaging is carefully resealed.

Can I still use the original US/EU plug?

If we included the AU plug alongside the original, then yes — both plugs are in the box. If we swapped the plug, the original will not be included.

Does this affect my warranty?

No. Replacing or adding a power plug does not void your Ubiquiti warranty. The product hardware remains completely untouched.