Trade Account

Power Your Business with BITSmart

Join Australia’s trusted partner for networking, surveillance, and IT hardware. A BITSmart Trade Account gives your business exclusive access to products and services, priority stock allocation, dedicated premium technical support and premium support, and VIP privileges - all designed to keep your projects running efficiently and profitably.

Why Create a Trade Account?

Exclusive Trade Benefits

  • Lowest Price Guaranteed – If you find a lower advertised price on the same stocked item from a reputable Australian retailer, we’ll match or beat it.
  • Store Credit Rewards – Earn store credit every time you pay via EFT, redeemable towards future purchases.
  • Priority Stock Allocation – Enjoy early access to high-demand products and restocks before retail customers.
  • Early Access to New Releases – Stay ahead with priority notifications on new products and promotions.
  • VIP Sales Access – Get invited to private trade and clearance events with exclusive discounts and limited-time offers.
  • Special Order Service – Access products that are hard to find in Australia. We liaise directly with global vendors on your behalf and can organise special air freight to bring them in quickly and efficiently.

Premium Service & Support

  • Premium / Fast Delivery – Trade orders are prioritised for faster dispatch and delivery.
  • Dedicated Account Manager – Personalised support, quotes, and tailored recommendations for your business.
  • Quick Warranty Turnaround – Faster resolution and replacement for trade customers.
  • Advanced Technical Support – Priority access to our expert technicians for configuration and troubleshooting assistance.

Who Can Apply

Trade accounts are available to:

  • IT service providers, system integrators, and MSPs.
  • Electricians, builders, contractors.
  • Security and surveillance installers.
  • Government, education, and registered non-profits.

How to Apply

  1. Contact our support team to provide some information about your business.
  2. Our team will review your application within 1–2 business days.
  3. Once approved, you’ll get instant access to trade rewards, and premium benefits.